At TVStoreLive, your satisfaction is our top priority. We strive to provide high-quality IPTV services, and this Refund Policy explains our process for refunds and the conditions under which you may be eligible.

Refund Eligibility

TVStoreLive offers partial refunds for subscriptions canceled within the first 7 days from the date of purchase. Subscriptions canceled after this period are not eligible for a refund.

Refund Process

To request a refund, please contact our customer support team at tvstore.live@gmail.com within the first 7 days of your subscription. Your request should include the following details: your full name, transaction ID or order number, date of purchase, and the reason for the refund request.

Refund Amount

Refunds within the first 7 days will be calculated based on your usage:

• If you have used the service, the refund will be prorated for the remaining days of the subscription, minus a processing fee.

• If the service was not used, the refund will be processed minus a processing fee.

Processing Fee

A small processing fee will be deducted from the refund amount to cover administrative and transaction costs.

Refund Payment

Refunds will be issued to the original payment method used for the purchase. Please allow [X] business days for the refund to appear in your account.

Refund Exceptions

Refunds are not provided after the 7-day period and do not apply to additional services, add-ons, or features beyond the base subscription.

Contact Us

If you have any questions or need assistance regarding refunds, please contact us at support@tvstorelive.com. Our team is here to help and ensure a smooth process.